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Shipping Costs

 

Australian Shipping

 

For orders 5kg and under

 

  Order Value     Standard Shipping     Express Shipping  
Over $50 FREE $4.95
Under $50 $8.95 $12.95

 


For orders over 5kg


Bulky props and decorations, and orders weighing more than 5kg are shipped via Bulky Order Standard Delivery (eParcel/Toll Road). Freight costs are calculated at Checkout after entering your delivery address.  If you need bulky items express delivered, please contact us for a quote. 


Standard Delivery is 1-4 days to most locations throughout Australia, longer for some rural or remote areas.

Express Delivery is 1-2 days to most locations throughout Australia, longer for some rural or remote areas.

 

Order items shown as "In Stock!" by 2pm and we will ship it that same day. 
 
Items that state "Pre-Order for Delivery in 5-7 Days" are in stock at our suppliers warehouses and need to be ordered in for you. We cannot deliver to you any earlier than the date shown in the checkout once you have selected your preferred shipping option.

We ship daily via StarTrack Express Couriers, Toll Road and Australia Post eParcel. Melbourne Metropolitan parcels may also ship with eParcel Express Post.

 

Couriers do not deliver on weekends or Public Holidays.

Orders over $100 will require a signature for delivery. Orders to units, flats, apartments and businesses will also require a signature for delivery. If you are not going to be home to accept delivery it is recommended to use an alternative delivery address where somebody can sign for the parcel. Alternatively, a card may be left by the courier advising you of how to obtain your parcel.

Please note: If your item is returned to us because of incorrect addressing or because delivery was attempted but not possible, you will be required to pay an additional delivery fee to have the parcel delivered again. So please ensure your address is correct!

 

Same Day Delivery - Melbourne Metro only

Need it now? We offer same day delivery within the Melbourne Metropolitan area for items listed as "In Stock!" if you order before 12 noon.

Add the items you require to the shopping cart and when you enter your Melbourne address and Post Code in the Checkout our system will provide you with a quote.

All same day prices quoted are firm, so if you wish to proceed then complete and pay for your order online and your delivery will be booked immediately!

 

Pick Ups

We offer free pick-up from our warehouse in Kilsyth, Victoria. You will still need to place an order online and select the pick-up option at checkout. This is to ensure the product is reserved for you.

Our pick up address is sent to you via SMS once your order is ready for pick up.

Pick-ups are available between 1.30pm - 4.30pm Monday to Friday.

The green Delivery Date shown on the Shopping Cart and Checkout pages is the earliest date your order can be picked up. Please check this date before ordering a pick up item.

 

When Will I Get My Order?

Estimated Delivery Dates are entirely dependent on each individual item being ordered.

Add your required items to the shopping cart. Your estimated Delivery Date will appear below the products in green. This is the earliest date you can expect your delivery. Please note, we are unable to speed up your delivery.

Items listed as "In Stock!" are shipped same business day if order is placed before 2pm. Shipping may take 1 - 5 days depending on your location and chosen shipping method.

Items that state "Pre-Order for Delivery in 5-7 Days" are in stock with our suppliers, or in transit to our warehouse.

Couriers do not deliver on weekends or Public Holidays.

 

International Shipping

Add your items to the cart and enter your delivery address in the Checkout to see delivery charges to your country. Charges are based on individual order weights.

Some international orders may get detained by local customs agencies. Costumes.com.au cannot be held responsible for any customs or import fees or duties that may be applicable in your country.

Please check with the appropriate authority to see if any taxes or duties apply before placing your order.

If an order gets held by customs, it may also delay delivery.

 

New Zealand Shipping

Please visit our dedicated New Zealand costumes website for more details.