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Shipping and delivery

Australian Shipping Methods

Standard Delivery is 1-5 days to most locations throughout Australia, longer for some rural or remote areas.
Express Delivery is 1-2 days to most locations throughout Australia, longer for some rural or remote areas.


Shipping costs for orders 5kg and under


  Order Value     Standard Shipping     Express Shipping  
Over $50 FREE $4.95
Under $50 $8.95 $12.95

Shipping costs for orders over 5kg
Bulky props and decorations, and orders weighing more than 5kg are shipped via Bulky Order Standard Delivery (eParcel Standard). Freight costs are calculated at Checkout after entering your delivery address.  If you need bulky items Express delivered, please contact us for a quote.

When Will I Get My Order?

Estimated Delivery Dates are entirely dependent on each individual item being ordered, and your chosen shipping method.

To find your Estimated Delivery Date, add your required items to the shopping cart, your estimated Delivery Date will appear below the products in green. This is the earliest date you can expect your delivery if Express Shipping is selected at checkout. Please note, we are unable to speed up your delivery.

Please Note: Couriers do not deliver on weekends or Public Holidays.

Who Will Deliver My Order?

We ship our parcels via StarTrack Express Courier and Australia Post eParcel, depending on your location. Your shipment email will advise you of the relevant carrier.

If your parcel ships via Australia Post eParcel, they may contact you via email or SMS with the option of Safe Drop. This is an agreement made between the receiver (you) and Australia Post prior to delivery of your parcel. If you opt in for Safe Drop with Australia Post, we will not be held liable for non-receipt of your parcel. For more information regarding Safe Drop, please refer to the Australia Post website.

If your parcel ships via StarTrack Express Courier and your order value is less than $300, most couriers will leave it in a safe place for you if you are not home. Orders to units, flats, apartments and businesses may require a signature for delivery. Orders over $300 will always require a signature for delivery. If you are not going to be home to accept delivery it is recommended to use an alternative delivery address where somebody can sign for the parcel. Alternatively, a card may be left by the courier advising you of how to obtain your parcel.

Couriers do not deliver on weekends or Public Holidays.

Please note: If your item is returned to us because of incorrect addressing or because delivery was attempted but not possible, you will be required to pay an additional delivery fee to have the parcel delivered again. So please ensure your address is correct!

Pick Ups

We offer free pick-up between 10.00am - 4.30pm Monday to Friday from our warehouse in Kilsyth, Victoria. Place your order online and select the pick-up option at checkout to ensure the product is reserved for you. The green Estimated Delivery Date shown on the Shopping Cart and Checkout pages is the earliest date your order can be picked up. Please check this date before ordering a pick-up item.

Once your order is ready for pick-up, you will receive a message via SMS along with our address details.

International Shipping

Add your items to the cart and enter your delivery address in the Checkout to see delivery charges to your country. Charges are based on individual order weights.

Some international orders may get detained by local customs agencies. cannot be held responsible for any customs or import fees or duties that may be applicable in your country. Please check with the appropriate authority to see if any taxes or duties apply before placing your order.

Please note: If an order gets held by customs, it may also delay delivery.

New Zealand Shipping

Please visit our dedicated New Zealand costumes website for more details.