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Shipster for Costumes and Party Supplies

Free shipping on eligible online purchases

You'll get free shipping when your order meets these requirements:

  • Order total is $25 or over (excluding the shipping cost)
  • Order being delivered within Brisbane, Melbourne, Adelaide or Sydney metro areas
  • Excludes large items (shipping cost for the order is under $20)
  • Excludes express delivery

How does it work?

What is Shipster by Australia Post?

Shipster gives you free standard shipping for any order over $25 in value (with a few conditions) for over 40 Australian online retailers, all for a low fee of only $9.95 for the rest of 2017.

After that, it is $6.95 per month. More retailers will be joining soon. Costumes.com.au is happy to be a member of the Shipster program, offering free standard shipping for any valid order over $25 to supported postcodes.

Frequently Asked Questions

Which orders qualify?
As a participating retailer, Costumes.com.au offers free standard shipping for any order with a value of $25 or more, where standard shipping is selected. This is only valid for orders where shipping cost is under $20, and to valid destination postcodes. (visit the Shipster page to see if your postcode is included)
How do I sign up for Shipster?
You need a MyPost account with Australia Post. Go here for more info > Shipster
What is a MyPost account, and why do I need one for Shipster?
A MyPost account is the email and password combination that gives you personalised access to a range of Australia Post services – like managing your parcel deliveries.

Because Shipster is powered by Australia Post, Shipster uses the same registered email address to identify you when you shop at participating stores. It's safe, easy and secure.

That's why Shipster asks you to either link your membership to an existing MyPost account or create a new account when you join Shipster.

Can I ship to areas outside of Melbourne, Sydney and Brisbane?

Shipster is only available in metropolitan Melbourne, Sydney, Adelaide, and Brisbane. But, because you're a Shipster member, you will be able to ship a few items outside of these areas.

  • Sydney metro postcodes: 1000-1935, 2000-2079, 2085-2107, 2109-2156, 2158, 2160-2172, 2174-2229, 2232-2249, 2557-2559, 2564-2567, 2740-2744, 2747-2751, 2759-2764, 2766-2774, 2776-2777, 2890-2897.
  • Melbourne metro postcodes:3000-3062, 3064-3098, 3101-3138, 3140-3210, 3800-3801, 8000-8999, 9999.
  • Brisbane metro postcodes: 4000-4018, 4029-4068, 4072-4123, 4127-4129, 4131-4132, 4151-4164, 4169-4182, 4205-4206, 9000-9725.
  • Adelaide metro postcodes: 5000-5999.

For more information, see Shipster Fair Use Policy

Do I need to apply a promo code at checkout to get free shipping?
No, if you are a Shipster subscriber, just use the same email address in checkout that is registered on your Australia Post MyPost account. We automatically check your email address, and apply a discount to remove shipping if the order criteria are met.
How do I update or change the email address I have with Shipster?
If you want to update the email address you used to sign up for Shipster, you can visit auspost.com.au/shipster/help for instructions on how to do this.
Will I be charged ongoing fees after the first $9.95 payment?

Your initial payment of $9.95 gives you access to Shipster subscriber benefits up until the introductory offer finishes on 1 January 2018. Your first monthly payment of $6.95 will be charged to your preferred payment method on or just after 2 January 2018.

Shipster will send you a reminder email at least 10 days before your first monthly payment is due, so you’ll have plenty of time to decide if you want to continue on a month-to-month basis.

Is my Shipster membership automatically renewed?

Yes, your Shipster subscription rolls over automatically each month, with recurring payments charged via your preferred payment method.

If you'd like to cancel your subscription, you can contact Shipster right up until 48 hours before your monthly payment is due.

How do I cancel my Shipster subscription?

You can cancel your Shipster subscription at any time. Simply contact the Shipster customer care team.

Keep in mind that cancellations can take up to 48 hours to process. To avoid being charged for an additional month, please notify Shipster in advance of your monthly recurring payment. A customer care consultant will let you know once this has been processed.

Need more help?

View Shipster's help pages here : https://auspost.com.au/shipster/help